The award "Sweden's Most Modern Authority 2023" was won by the Swedish Maritime and Transport Historical Museums (SMTM).

The authority operates and develops the Maritime Museum, the Maritime Historical Museum, the Vasa Museum, the Wreck Museum, and the Railway Museum. SMTM is a friendly workplace with an efficient and responsible collaborative organization characterized by curiosity and trust. Within SMTM, everyone works with the maritime and transport historical cultural heritage with the vision of broadening people's worldview through knowledge, experiences, and engagement. The authority has been environmentally certified according to ISO 14001 since 2009 and also aims to inspire others to act for a sustainable future.

About the position

The Railway Museum offers experiences that leave a mark through enjoyable, playful, and experience-based learning about Sweden's railway history. We are looking for someone who wants to welcome the Railway Museum's guests and be the face of the museum alongside other employees. As a seasonal museum host, you play a central role in meeting the guests. Your welcome and reception are crucial for the museum visitor's experience, and we strive to deliver world-class hospitality.

You will work as a museum host in the museum's historical buildings as well as a mini-train driver at Sörby, alternating with shifts on the rail bus and in the vehicle depot Tåghallen in Nynäs. The work may involve role-playing or acting out various railway historical roles. You will also answer questions about the Railway Museum's activities and resolve issues that arise regarding our guests. You will work to varying extents during the Railway Museum's summer season, including weekends, and have the opportunity to work extra during other parts of the year.

Your skills and experience

To work as a museum host with us, you must be at least 18 years old by May 1, 2025. You should have previous experience working in a service-oriented environment that the employer deems relevant for the position. You should also have good knowledge of Swedish in both spoken and written form, as well as good spoken English; other languages are considered an asset. We also see it as an advantage if you have experience in guiding and tours or alternatively role-playing, theater, or live-action role-playing. Above all, you need to feel comfortable speaking in front of groups. If you have an interest in history and railway history, we see it as a plus.

Your qualities

We will place great importance on personal qualities. You are passionate about hospitality and service, and have a strong ability to put our guests first. You are outgoing and have a high communicative ability and find it easy to establish contact with people, especially children. You are attentive to the guests' needs and are driven to create an attractive experience that inspires satisfied guests. You can dress up and play roles in various activities that the museum offers. You are collaborative and enjoy working with others, taking responsibility for contributing to shared results. You contribute with positivity and engagement and are eager to take the initiative to solve issues that arise, being proactive in your areas. You have an approach that is based on the idea that we all help each other to deliver memorable experiences to our guests.

More about us

The Railway Museum is Sweden's national railway museum, and our overall responsibility is the history of the Swedish railway and cultural heritage work related to train traffic. The position is located within the Public and Educational Unit, which is responsible for the museum's opening hours and offers learning activities in the form of family programs, larger events, and tours for both children and adults.

Employment

Seasonal employment with scheduled working hours to varying degrees during weekends in May and September, as well as the summer season in June, July, and August.

Salary

Hourly wage, vacation pay, and additional compensation.

Contact persons

Annelie Hydén, unit manager Public and Educational Unit: 026-455 14 90

Union contact persons

Robert Herpai, SACO: 026-455 14 62

Application

Welcome with your application by January 26 by registering via the link to our website, attaching your CV and cover letter.

Other information

The Swedish Maritime and Transport Historical Museums is a government authority, which means that the information you provide to us may be disclosed under the principle of public access to information. Normally, there is no confidentiality for the information processed in your application. If you have protected personal information, please contact the contact person listed in the advertisement. SMTM aims to reflect the diversity present in society in its staffing. If you have the right qualifications, you are interesting to us, regardless of gender, gender identity or expression, ethnic affiliation, religion or other beliefs, disability, sexual orientation, or age.

SMTM has taken a position on recruitment channels and marketing. We therefore kindly ask media sellers, recruitment companies, and similar entities not to contact us.